Vitech Support is widely recognized as providing the most comprehensive maintenance plans in the marketplace. Services included in our fixed price annual support program include:

• Toll-free live help desk during regular business hours
• Correction of system bugs
• Access to V3 Client Portal, including our online knowledge database
• Receipt of all V3 upgrades provided to all V3 customers under a maintenance agreement free of charge
• Installation of all upgrades received free of charge
• Remote database tuning quarterly
• Installation of applicable Oracle patches and upgrades