ClaimsCenter
Streamline your claims operations
In today’s competitive and digital environment, manual claims administration cannot meet consumer expectations or operational requirements to move business forward. V3locity ClaimsCenter can future-proof your business by enabling modern and automated claims administration. V3locity provides real-time data and analytics to drive insights that optimize your claims outcomes, enhance internal and external engagement, and improve service levels.
Intuitive
Users are guided through the claims process from a life incident through benefit evaluations and streamlined payment processing.
Efficient
Advanced analytics and configuration helps identify user trends to automate workflow and reduce claims turnaround.
Future-focused
ClaimsCenter receives continuous upgrades and improvements in response to evolving market demands and customer feedback.
Capabilities
- Digital Claims Intake. Utilizes policy interface and self-service applications to pre-fill and streamline information.
- Document & Content Administration. Efficiently track and manage requests and documentation to effectively evaluate claims, including digital document request and submission.
- Financial Administration. Sophisticated coverage calculation and payment functionality.
- Query and Reporting. Embeddable dashboards and analytics for process optimization and a 360-view of Claims, Members, Incidents, and Coverages.
- Dynamic Rules Engine. Improved auto-adjudication rates, automated rating of tasks, and reduced claims leakage.
- V3locity Integration. Fully integrated with V3locity CoreAdmin and Digital for true straight-through processing capabilities.
