ClaimsCenter
Streamline your claims operations
In today’s competitive and digital environment, manual claims administration cannot meet consumer expectations or operational requirements to move business forward. V3locity ClaimsCenter can future-proof your business by enabling modern and automated claims administration. Powered by AWS, V3locity’s data lake will provide real-time data and analytics to drive insights that optimize your claims outcomes, enhance internal and external engagement, and improve service levels.
Intuitive
A 360-degree customer view delivers an intuitive and guided user experience.
Efficient
Advanced analytics and configuration reduces claims turnaround and automates tasks.
Future-focused
Personalized, omnichannel self-service and communications deliver a future-focused claims experience.
Capabilities
- Digital Claims Intake. Utilizes policy interface and self-service applications to pre-fill information.
- Document & Content Administration. Good order management, including digital document request and submission.
- Financial Administration. Sophisticated payment functionality.
- Query and Reporting. Embeddable dashboards and analytics for process optimization and a 360-view of Claims, Members, Incidents, and Coverages.
- Dynamic Rules Engine. Improved auto-adjudication rates, automated rating of tasks, reduced claims leakage.
- V3locity Integration. Integrates with CoreAdmin, DocCenter and Digital.
