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Resources & Insights

Welcome to cutting-edge insights, industry trends, and transformative technologies shaping the landscape of group insurance and pension administration. Explore recent industry developments and discover how Vitech’s solutions can help your organization future-proof itself, navigate challenges, and achieve its goals.

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Exploring Innovation and Transformation at the 2024 LIMRA Workplace Benefits Conference

June 7, 2024

Attendees explored emerging trends and technologies, including artificial intelligence and generative AI in group insurance claims processing.
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Exploring Innovation and Transformation at the 2024 LIMRA Workplace Benefits Conference

June 7, 2024

Attendees explored emerging trends and technologies, including artificial intelligence and generative AI in group insurance claims processing.
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White Papers

Harnessing Tomorrow

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Innovating for Tomorrow: Exploring Generative AI’s Impact on Insurance

May 23, 2024

We explore the fundamentals of Generative AI and its transformative impacts, use cases, and potential pitfalls in the insurance industry.
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Exploring Emerging Technologies and Fostering Connections at the 2024 PRISM Conference

May 15, 2024

The 2024 PRISM (Public Retirement Information Systems Management) conference, held in Austin, Texas in May was a whirlwind few days, filled with invaluable insights, stimulating discussions, and opportunities to foster relationships within the industry. As an association of over 100 public pension funds and organizations, PRISM curated an ideal environment for close to 400 professionals…

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Analyst Reports

2023 Gartner Market Guide for Life Policy Administration Systems, Americas

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Podcast

Episode 17 | Revolutionizing Insurance: Generative AI and Quantum Computing

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Blog

Learning from the North: Pension Lessons from Canada

November 20, 2023

Canada has earned global acclaim for its pioneering approach to pension management.
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Webinars

Stronger Together: A Unified Approach to Security and Innovation

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Blog

ITC Vegas Recap: Exploring the Future of Insurtech

November 7, 2023

Group insurance companies must embrace technology-driven innovations to succeed in the voluntary benefits market.
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Insights

Adapting Group Insurance Benefits for Gig Workers

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Podcast

Episode 16 | Retirement Redefined: Trends Shaping Your Financial Future

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Blog

Group Insurance Billing, Payments, and Commissions: The Digital Advantage

September 26, 2023

The digital transformation of group insurance billing, payment, and commission systems is revolutionizing the insurance industry…

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Insights

5 RFP Best Practices for a Successful Pension Administration System Transformation

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Blog

Navigating Cybersecurity Challenges in Group Insurance

September 11, 2023

Modern policy administration systems continue to evolve, and building effective fraud detection and prevention protocols are significant advances to protect all constituents.
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Podcast

Episode 15 | Pension System Modernization: The Ins and Outs of Data Migration

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Blog

Unleashing the Power of Personas in Pension Administration

August 28, 2023

In the ever-changing landscape of pension administration, understanding the needs and preferences of users is vital.

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Insights

4 Proactive Measures for Ensuring Pension Plan Cybersecurity

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Blog

Insuring the Future: How Group Insurance Can Help Combat Climate Change

August 14, 2023

Organizations that invest in innovation not only surpass companies that invest less or not at all, but the rate of return on future investments is higher because of learnings from previous innovation efforts. Bottom line, innovation is no longer an option.
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Analyst Reports

ISG Provider Lens™ Life and Retirement Insurance Platform Solutions 2023

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Blog

Winning in the Voluntary Benefits Market: It’s All Digital!

July 31, 2023

Group insurance companies must embrace technology-driven innovations to succeed in the voluntary benefits market.
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Podcast

Episode 14 | The Evolving Cyber Threat Landscape

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Analyst Reports

Policy Administration Systems: North American Group/Voluntary Life Insurance Edition – Celent 2023

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Blog

Why Do We Need APIs in Group Insurance?

July 17, 2023

Group insurance companies are facing challenges in the digital age, especially with outdated integrations. APIs provide personalized services in real-time, improving customer experience and reducing costs.
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Case Studies

Vitech Implements V3locity for a Major U.S. City Pension Fund for Enhanced Service & Updated Functionality

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Blog

Image Migration in Pension Administration System Implementations: 3 Steps for a Seamless Transfer

June 26, 2023

In pension administration system implementations, image transfers are a key component to ensure historical “proof” data doesn’t get lost.
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Podcast

Episode 13 | The Intersection of Climate Change, Insurance, & Innovation – Part 2

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Blog

Fostering Collaboration and Maximizing Business Value with Agile Development

June 12, 2023

The transition from fixed-price contracts to Agile contracts is a crucial step in ensuring successful Agile development and delivery.
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Insights

The Bright Future of Voluntary Benefits

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V3locity for Taft-Hartley Plan Administration

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The Rise of Natural Language Processing Tools in Group Insurance

May 30, 2023

Exciting possibilities lie ahead for the group insurance industry due to the natural language processing revolution.
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Podcast

Episode 12 | The Intersection of Climate Change, Insurance, & Innovation – Part 1

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Insights

Canada is a Pension Pioneer

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Case Studies

Vitech Successfully Implements V3locity for a Tier 1 Insurer for PRT & Institutional Investment Growth

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Blog

A New World of Work at the Workplace Benefits Conference

May 15, 2023

The future of workplace benefits was in full view at the latest Workplace Benefits Conference. Check out our blog for our key takeaways.
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Blog

Greenlighting Public Pension Administration Modernization

May 8, 2023

Ready to rev up your public pension fund administration? Discover the key factors for building a business case that can earn you a green light to success.
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Insights

Preparing for the API-Driven Future in Group Insurance

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Podcast

Episode 11 | Enriching the User Experience in Pension Fund Administration

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Brochure

V3locity for Insurance Administration

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Blog

The Bare Necessities of Cash Balance Plan Administration

April 17, 2023

Cash Balance retirement plans require an administration system that can handle their many complexities.
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Brochure

V3locity Platform

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Insights

Going Beyond Traditional Contracts for Agile Projects

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Blog

How to Embrace Change During a New Insurance Software Implementation

April 3, 2023

A new policy administration system means big changes, company-wide. Learn how to help employees adapt to this change on the blog.
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Blog

Retirement Savings: Diverse Perspectives and Readiness

March 20, 2023

The latest wave in the big business of the U.S. retirement industry? RetireTech.
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Podcast

Episode 10 | The Enterprise Impact of Contextual Artificial Intelligence

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Analyst Reports

Aite-Novarica Life/Annuity/Benefits Policy Administration Systems 2023

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Blog

Essentials for Enrollment Success: Takeaways from LIMRA ETSS

March 6, 2023

LIMRA’s Enrollment Technology Strategy Seminar 2023 highlighted the power of partnerships and working with technology providers.
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Insights

Overcoming the Hurdle: Approval for a New Pension Admin System

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Blog

Propel Group Insurance Administration with Data-Driven Insights

February 21, 2023

Diving deep into data-driven technology enables group insurers to unlock intelligence buried in their systems and convert it into valuable customer insight.
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Podcast

Episode 9 | The Digital Experience: Make it Personal

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Insights

Ensuring Public Pension Trust and Security

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Blog

Increasing Pension Member Self-Service Adoption

February 6, 2023

As pension members become more proficient in digital self-service, pension funds must adapt to meet their technology demands.
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Podcast

Episode 8 | The Impact of the Cloud Paradigm – Part 2

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Brochure

V3locity for Public Pension

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Blog

Are You Afraid of the Dark (Data)?

January 23, 2023

Reaching into the hidden corners of data stores and accessing their valuable information brings “dark data” into the light.
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Podcast

Episode 7 | The Impact of the Cloud Paradigm – Part 1

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Blog

The Road Ahead: Pension Funds 2023

January 17, 2023

Pension funds should help to provide some stability in volatile capital markets and a potentially softening economy in 2023.
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Blog

The Road Ahead: Group Insurance 2023

January 9, 2023

Group insurance companies will face some speed bumps in 2023, but the increasing awareness of product value and continued progress of product innovation and process modernization should keep them on the road to success.
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Blog

Winning the Claims Innovation Race with Next-Generation Technology

December 12, 2022

To successfully win the claims innovation race, group insurers must incorporate next-generation technology to expedite cycle times for greater customer satisfaction.
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Blog

The Analytics Advantage for Enterprise Operations

December 5, 2022

The analytics advantage allows enterprises to use customer data to inform decisions, interactions, and processes.
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Videos

Beneva Customer Testimonial pt. 2

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Insights

Bridging the Data Divide in Group Benefits

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Brochure

V3locity for Billing

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Videos

Beneva Customer Testimonial pt. 1

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Videos

CampaignCenter Solution

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Blog

Essentials for Personalized Digital Experience Success

November 28, 2022

In this blog, we’ll discuss some of the essentials for personalized digital experience success, and how companies can use them to demonstrate their investment in and dedication to their customer relationships.
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Blog

What Big Data Can Do for Public Pension Customization

November 21, 2022

By using big data, pension systems can offer tailored member journeys that result in ongoing engagement, education, and peace of mind for a secure retirement.
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Insights

Finding the Right Solution for Public Pension Upgrades

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Podcast

Episode 6 | Making a Deeper Customer Connection

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Blog

Data Migration: Group Benefits Insurers’ Five Major Challenges

November 14, 2022

Group benefits insurers must be prepared for the five major data migration challenges to mitigate risks for a successful transition.
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White Papers

Reimagining Group Benefits for the Gig Economy

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Blog

Northern Exposure: The Growth of Private Canadian Health Insurance

November 7, 2022

Canada’s private health insurers are filling the coverage gaps of their national health care system through expanded coverage, faster service, and greater access to technology.
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Brochure

V3locity CoreAdmin for Retirement Administration

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Blog

The Customer Experience Should Be Anything But Spooky

October 31, 2022

Zombies need not apply. Group insurers need human-centered design approaches to power key customer touchpoints for long-term revenue and growth.
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Insights

Innovation Priorities in Claims Processing

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Leveraging Optimized Systems for Increased Employee Engagement

October 24, 2022

Group insurers’ strategies for continued employee engagement and retention should include ongoing systems optimization.
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Brochure

V3locity for Health Insurance Companies

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Insights

Data Strategies for Pension Innovation

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Podcast

Episode 5 | ITC Technology Roundup

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Blog

U.S. Public Pensions: Mission Possible

October 17, 2022

U.S. public pension systems are on a mission. Despite the economic decline and scarcity of tech workers, meeting member services expectations are possible.
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Blog

An ITC Vegas Travelogue

October 10, 2022

ITC 2022 was one of the largest to date, with over 8,000 attendees converging in Las Vegas for three days of learning, collaboration, and insurtech innovation.
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Insights

Optimizing for Data Analytics

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Blog

Taming the Data Beast: Data Migration Best Practices

October 3, 2022

A new core administration system needs clean and accurate data to make it come to life. With a well-orchestrated data migration, a new platform can be transformed into a strategic asset for clients and constituents.
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Brochure

V3locity for Defined Benefit Third-Party Administration

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Insights

The Power of Customer Connection: Success in Group Benefits

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Blog

Following Your Bliss, with Group Benefits Solutions

September 26, 2022

Of the millions who left their jobs as part of the Great Resignation, many did so to pursue their true passions, with gig work as a stopgap.
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Insights

U.S. Public Pensions: Doing More with Less

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Podcast

Episode 4 | Data Conversion Strategies for Success

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Blog

RetireTech: The Next Wave in Retirement

September 19, 2022

The latest wave in the big business of the U.S. retirement industry? RetireTech.
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Brochure

V3locity CoreAdmin for Insurance Administration

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Blog

Change Agents: Today’s Employee Benefits Brokers

September 12, 2022

Change is afoot in the employee benefits marketplace as brokers leverage their industry knowledge and change agent abilities to become a different, but invaluable component of the insurance ecosystem.
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Insights

Canadian Health Insurance: Prognoses and Perspectives

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Blog

A Return to VitechCONNECT

September 6, 2022

The 2022 VitechCONNECT Annual Summit was our largest to date with over 230 attendees joining us for three days of learning and collaboration in Washington, D.C.
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Insights

Group Benefits and the Gig Economy

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Blog

Escaping the Group Insurance Blahs

August 29, 2022

In our latest blog, guest author Craig Weber of Cognizant discusses how group insurers need to create consistent, positive customer interactions to overcome the industry’s lackluster reputation.
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Blog

Disruption, Trends, and Opportunities in Canadian Group Benefits

August 22, 2022

Amid Canada’s shifting group benefits, industry insurers have developed key strategies for turning challenges into increased market share and customer value propositions.
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Podcast

Episode 3 | Agile Delivery

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Blog

New-Age Technologies for Enhanced Employee Engagement

August 15, 2022

For employers, strategies for employee engagement and retention include new-age, technology-based wellness and financial planning benefits.
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Insights

The Rise of RetireTech

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Blog

The Recipe for Group Insurance Ecosystem Integration

August 8, 2022

For group insurers, successful ecosystem integration boils down to the right mix of modern technology, planning, and prioritization for creating the best implementation strategy.
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Insights

Employee Benefits: Broker Evolution

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Blog

Mind the Gap: Generations and Public Pension Digital Outreach

August 1, 2022

Mind the gap! Public pension systems need to step carefully when trying to encourage greater digital engagement to different member generations. Find out how more personalized self-service can help reach across generations.
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Blog

And the Beat Goes On… For Group Insurance

July 25, 2022

Despite shifting market dynamics, the group insurance industry hasn’t missed a beat.
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Insights

For Greenfield Initiatives… Get Personal

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Podcast

Episode 2 | State of the Public Pension Industry

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Blog

Group Insurers’ Need for Speed

July 18, 2022

Group insurers need more than just innovative products and a successful business model to stay competitive. They have a need… the need for speed.
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Insights

Filling the Generation Gap: Public Pension Digital Engagement for All

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Videos

ClaimsCenter Solution

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Blog

For Best of Breed Pension Systems, Consider Plan Member Advisors

July 11, 2022

Long-term public pension plan members with first-hand perspective can provide significant value-add for solution providers developing new systems.
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Blog

Knock Three Times for Customer Success

July 5, 2022

Group insurers face the unique challenge of serving three distinct customers that are critical to their ecosystem: brokers, employers, and employees.
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Insights

Group Insurers’ Need for Speed (to Market)

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Blog

New Age Implementations: Success with Agile Maturity

June 27, 2022

In this week’s blog, Vitech's Michel Bisson and Ayan Pal discuss the three stages of the Agile maturity model and how insurers can use it to redefine a successful Agile transformation.
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Podcast

Episode 1 | State of the Industry: Group Voluntary Benefits Market

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Blog

Reducing Public Pension Risk – Reflections from the Desert

June 21, 2022

In this week’s blog, Brian McKinney reflects on this year’s in-person PRISM conference, providing observations from the conference floor on the state of the public pension industry, and highlights from his panel on managing project risk.
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Insights

Continuing Trends in the Group Insurance Market

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Blog

What Can QA Do for You?

June 13, 2022

When applied to solution upgrades, the QA approach helps to balance project development with vigorous testing, to embed quality throughout the project lifecycle.
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Insights

Public Pension Members: A Great Asset for System Updates

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Insights

For Group Insurers, Customer Success Takes a Threefold Approach

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Blog

A Retirement PEP Talk for the Small Employer

June 6, 2022

Pooled Employer Plans (PEPs) are a powerful step toward building equitable access to employer-enabled retirement planning.
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Insights

With Age Comes Maturity… With Agile Maturity Comes Successful Implementations

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Blog

A Group Insurance Midyear Update

May 31, 2022

As we reach the halfway point of 2022, the group insurance industry continues to evolve in response to the challenges of the ongoing pandemic, inflation concerns, and slowing growth.
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Blog

Effective Campaign Outreach: Some Retirement Considerations

May 23, 2022

For public and private retirement systems to fulfill their obligations to plan members, they require modern communication solutions that are effective for the long term.
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Blog

Divide and Conquer: Five Phases for Insurance Solution Implementation Success

May 16, 2022

In this week’s blog, David Burns explores the five phases of project implementation to provide insurers with the best possible results for next-generation technology modernization and performance.
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Insights

For the People, By the People: The Need for Human-Centered Public Pension Systems

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Blog

The Case for Pension Risk Transfer Buy-Ins

May 9, 2022

Robin Lenna, SVP at Vitech, discusses the growing prevalence of pension risk transfer buy-ins among pension plan terminations and how their innovative features and attractive pricing have made them a popular choice for plan sponsors.
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Insights

How To: Imbedding Quality for Successful Implementations

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Blog

Prerequisites For Effective Agile Platform Implementations and Systems Integrations

May 2, 2022

In this week’s blog, our guest author Phil Van Sickel from CGI explains how lean and agile approaches will result in more timely and successful system integrations.
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Insights

The Group Insurance Post Pandemic Future

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Blog

Safe Haven: A Review of Stable Value Retirement Funds

April 25, 2022

For plan participants of all stages, stable value funds will continue to play a key role in helping them achieve the greatest total return for their retirement savings, while preserving principal in the most turbulent of times.
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Blog

Goal Value Setting, Goal Value Achieving for Group Insurance

April 18, 2022

In this blog, Todd Eyler explains the rules for project implementation goals in group insurance technology transformations and how they can add long-term value and customer retention.
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Insights

CRM and Campaign Management: A Powerful Pair for Public Pension Administration

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Webinars

Group Insurance: Refocus on the Future

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Insights

How To: Implementation Best Practices

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Blog

Retirement Income Solutions: One Size Does Not Fit All

April 11, 2022

The spectrum of retirement income solutions continues to evolve, including retirement plan sponsors providing access to lifetime income solutions and individual market options.
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Blog

What’s the Deal? Trends in the 2021 Life Insurance Policy Administration System Market

April 4, 2022

Modern policy administration systems are expected to play an essential role in improved operations and growth in the life insurance industry.
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Insights

The 2021 Pension Risk Transfer Market: A Record Year

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Blog

Group Insurance’s Brave New Data-Driven World

March 28, 2022

Vitech's Chief Product Officer, Ali Kheirolomoom, discusses how insurers can incorporate data into their ongoing digital transformations to unlock potential in their organizations and in the greater insurance ecosystem.
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Analyst Reports

2021 ISG Provider Lens™ Insurance Platform Solutions Report for the U.S.

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Insights

How To: Setting Value to Project Goals

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Blog

The 2021 Global Pension Risk Transfer Market: A Post-Covid Bounce

March 21, 2022

While the global business environment continued its slow post-Covid recovery in 2021, the pension risk transfer (PRT) market defied convention with a substantial post-Covid bounce.
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Videos

Vitech Systems Group – Corporate Video

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Blog

Transformation in Group Benefits: Why Preparation is Everything

March 14, 2022

Group benefits insurers are pressured to modernize their ecosystems, to allow for greater product innovation and elevated service levels. Mathieu Beauchesne from GFT discusses how to ensure a smooth transformation that is completed on time and on budget.
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Insights

Public Pension Enhanced Self-Service: A Modern Imperative

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Analyst Reports

Celent: Policy Administration Systems: North American Group/Voluntary Life Insurance Edition

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Blog

Group Insurance Post-Covid: The Way Forward

March 7, 2022

The effects of the pandemic will reverberate throughout the global community for generations. For the group insurance industry, Covid was a catalyst for powerful transformation. The resulting operational revisions, strengthened customer relationships, and focus on innovation will highlight a new and exciting chapter in the ongoing evolution of group insurance.
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Insights

Analytics-Driven Insight: Delivering Powerful Group Insurance Advantages

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Brochure

V3locity DataInsight

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The Fast Track to Group Insurance Claims Processing

February 28, 2022

Large projects like a core modernization take months to complete with involvement from many different teams across a group insurance carrier.
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Insights

Fast Track Your Claims Processing

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Blog

Total Quality, the Vitech Way

February 22, 2022

Quality 360’s market-driven approach helps balance project development speed with constant quality assurance. With project team engagement, testing early and often, and incorporating key learnings into current and future projects, Vitech can ensure that expedited projects are embedded with quality from start to finish.
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Blog

Preventing Fraud in Your Pension Administration System

February 14, 2022

Modern policy administration systems continue to evolve, and building effective fraud detection and prevention protocols are significant advances to protect all constituents.
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Webinars

Analytics-Driven Insight

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Brochure

V3locity CampaignCenter

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Blog

Insurance Benefits Innovation: No Longer Optional

February 7, 2022

Organizations that invest in innovation not only surpass companies that invest less or not at all, but the rate of return on future investments is higher because of learnings from previous innovation efforts. Bottom line, innovation is no longer an option.
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How Group Insurers Can Achieve Successful Digital Engagement

January 31, 2022

With personalization and omnichannel, supported by customer personas, a journey orientation, and a strong technical and organizational foundation, group insurers can now achieve the powerful digital engagement to empower its customers and to maximize their own success.
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Building Digital Security for Public Pension Systems

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Back to the Future: 2021’s Group Insurance CX Lessons

January 24, 2022

A next-generation technology foundation combined with omnichannel, data and analytics, and personalization can deliver the future-focused CX needed now and in the future.
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White Papers

The Ingredients for Powerful Digital Engagement

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An Employee Benefit and Engagement Model – A Paradigm Shift Post-Pandemic

January 18, 2022

Organizations need to look at a completely new set of parameters based on changing work dynamics to ensure they remain engaged and remodel employee benefit programs in the post-pandemic world.
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How Covid is Driving Healthcare Benefits, and How Group Insurers Can Respond

January 10, 2022

For today’s group insurers, the pandemic provides an opportunity to demonstrate and promote the value of their services and offerings. To respond most effectively, group insurers need modern core administrative platforms to enable seamless engagement, portability, more granular pricing for mortality and morbidity, and easy integration into the complex healthcare benefits ecosystem.
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Webinars

The Ingredients for Powerful Digital Engagement

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Vitech 2022 – What We Have Planned

January 3, 2022

Now that 2021 is firmly in the rear-view mirror and 2022 is wide open to the horizon, Vitech has ambitious plans for the year ahead.
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Vitech 2021 Year in Review

December 27, 2021

As we’ve now reached the end of 2021 in what seems like a heartbeat, I’ve taken a step back to reflect on these memorable past 12 months. In this week’s blog, I wanted to share my thoughts on what has been a successful and exciting year for Vitech, despite the current business landscape that remains challenged by the pandemic’s ongoing uncertainty.
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Multiemployer Pension Plans: Complexities and Opportunities

December 20, 2021

With many vesting, accrual, and minimum participation rules as well as potential legislation to address future funding shortfalls, multiemployer pension plans need a modern and advanced system to support their inherent complexities.
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Insights

Building Digital Security for Group Insurers

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Finding Direction on Your Insurance Transformation Journey

December 13, 2021

Key insights to help you adapt your business capabilities for your insurance transformation journey and measure your progress along the way.
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Accelerated Speed to Market Delivery for Insurance Platform Implementations

December 6, 2021

When implemented correctly, Agile can deliver improved software quality, tighter alignment with business objectives, and lower cost and risk.
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Personas: Powering Personalized Insurance

November 29, 2021

With comprehensive persona data, along with insurers’ willingness to wholly embrace customers’ views, the personalized insurance engine has a promising future, especially as insurers, insurtechs, and technology firms push its development.
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Competitive, Specialised, and Growing: Thoughts on Canada’s Group Insurance Market

November 22, 2021

Group insurers are finding new ways to thrive in a market dominated by a small number of large players. Greater personalisation, boosting customer relationships, cost efficiencies, and improving member health and helping employees return to work are all helping insurers to cope with a changing workforce and to compete in a challenging marketplace.
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Insights

Better Privacy Laws Will Improve Health Claims Outcomes

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Breaking the Mold: Changing Dynamics in Group Insurance

November 15, 2021

The beauty of change is that it prevents inertia and more importantly, indicates progress. This is the case for group insurance as the changing dynamics of new product strategies, intensified employee retention efforts, and evolving distribution models accelerate insurance ecosystem transformation. By breaking the mold, group insurance can set the stage for renewed strategies for long-term value and future success.
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Insights

A Valued Partner – The Key to Modernizing Your Core Technology

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Solving Your Cash Balance Plan Headaches

November 8, 2021

In today’s employer benefits market, cash balance plans are now growing faster than traditional 401k offerings. With the proliferation of these plans, sponsors need a technology solution that supports their administrative complexities, including onboarding, administration, and automated benefit calculations.
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With Organizational Change Management, Timing is (Almost) Everything

November 1, 2021

When running a marathon, scaling a mountain, or beginning a system implementation, it’s all about timing. In this week’s blog, our guest author, Kimm Nasser-Fenn, VP of Professional Development at Linea Solutions, explains the importance of planning for a successful organizational change management implementation, starting from the beginning of the project to the first few months of the new system’s use.
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Infographics

The Road to Cash Balance Plans

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Speed to Market vs. Quality Assurance: The Quality 360 Approach Enables Both

October 25, 2021

A systematic and reasoned approach to data migration can help ensure a less painful move from legacy systems to new pension and health benefits programs. The common assumption that “my legacy data is clean” can be famous last words. A close examination of the old system by all stakeholders can lead to positive outcomes, just like the move to a new house will go much smoother if essential planning is in place before the big day.
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Avoiding Common Mistakes in Legacy Data Migration and PaaS Deployments

October 18, 2021

A systematic and reasoned approach to data migration can help ensure a less painful move from legacy systems to new pension and health benefits programs. The common assumption that “my legacy data is clean” can be famous last words. A close examination of the old system by all stakeholders can lead to positive outcomes, just like the move to a new house will go much smoother if essential planning is in place before the big day.
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Insights

Group Insurance 2030: What Will It Look Like?

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Insights

Public Pension Systems Can Benefit from Operations Modernization

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Reflections on This Year’s InsureTech Connect Conference

October 11, 2021

This week’s blog comes to you just after our jaunt to sunny and most appreciatively warm Las Vegas, Nevada, where we attended the three-day InsureTech Connect conference (ITC Vegas). After a year’s hiatus from in-person events due to the pandemic, it was great to be back at a live conference, with participants from across the property, casualty, life, and annuities insurance sectors.
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Vitech Corporate Brochure

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Group Insurance Speed to Market: Why It’s Hard to Achieve and Sustain

October 4, 2021

In group insurance, successful companies require consistent speed to market to get their products to the market quickly, to beat the competition and to get a jump on marketing. But consistent speed to market, like consistent pitching and hitting in baseball, is hard to achieve and sustain.
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Webinars

What Does Group Insurance in 2030 Look Like?

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Group Insurance Speed to Market: The Importance of Early IT Involvement

September 27, 2021

Other than competing on price, new and innovative products that get to market early can command first-mover advantage, and subsequently generate customer loyalty as well as strong brand recognition. Speed to market can be achieved that much easier with early IT collaboration and automation, which can result in an agile approach to product development and deployment, to ultimately achieve desired speed-to-market goals.
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Videos

[Vitech Talks] How Data Driven Technology Will Drive Group Disability Insurance Differentiation

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Ready to Launch: Considerations for Core Modernizations

September 20, 2021

Large projects like a core modernization take months to complete with involvement from many different teams across a group insurance carrier.
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Blog

Public Pension Challenges: Servicing Members with Campaign Management and CRM

September 13, 2021

Campaign management provides secure, bi-directional, omni-communication that allows pension administrators to create and deliver targeted campaign messaging for responsive member care as well as retirement process instruction, throughout members’ careers and post-retirement.
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Public Pension Challenges: Pension Systems and Enhanced Member Self-Service

September 7, 2021

The growing wave of baby boomer retirees along with ineffective legacy technology is straining public pension systems' operations. Without comprehensive self-service, members are overly dependent on staff for manual interventions, leading to bottlenecks and greater system inefficiencies. In this week's blog, we discuss how enhanced self-service can put administrative capability into members' hands for 24/7 omni-channel access, streamlined operations, and reduced costs.
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Brochure

V3locity Enrollment Capabilities

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Videos

[Vitech Talks] Customer Experience: The New Battleground for Group Insurance Competitive Advantage

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Public Pension Challenges: Public Pension Systems Can Benefit from Operations Modernization

August 30, 2021

Public pension systems can benefit from a modern PAS with the attendant technologies such as native configurability, natural language processing with embedded ML/AI technology, robust APIs, and data pre-fill capabilities that are the hallmarks of an advanced platform.
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Group Insurance Obstacles: Best-in-Class Strategies For Avoiding Poor Digital Customer Experience

August 23, 2021

A good friend of mine from my undergraduate days describes himself on his social media accounts in a rather distinctive way: “Just an analog guy in a digital world.” ...
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Insights

V3locity Versatility: Cash Balance Plan Administration

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Group Insurance Obstacles: The Challenges for Voluntary Benefits Product Adoption

August 16, 2021

For voluntary benefits to achieve greater traction with plan sponsors and employees, group insurance companies must overhaul their education and technology strategies and drive down voluntary benefits’ costs through new modern and efficient core systems.
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Videos

[Vitech Talks] Making the Case for a New Policy Administration System

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Group Insurance Obstacles: Speed to Market Disruption (and How to Avoid It)

August 9, 2021

Speed to market remains a top priority for insurers, and they are investing significantly in resources to support new products, services, and processes to achieve it. But insurers remain plagued by legacy technology, complex and fragmented ecosystems, and an economy that is still recovering from the pandemic’s global market disruption.
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Group Insurance Obstacles: The Origins and Effects of Fragmented Systems

August 2, 2021

Vitech is kicking off a four-part series that explores group insurance companies’ collective issues and how they can be solved to enable a complete, optimized transformation. In this week's blog, we examine how insurers’ legacy systems and traditionally conservative cultures lead to a complex group benefits ecosystem, whose outdated technology results in manual processes and difficulty in adding or updating products to appeal to new customers.
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Videos

[Vitech Talks] How to Select a Group Benefits Policy Administration System Partner

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Technology and Broker-Centric Competition in a Fast-Changing Voluntary Benefits Market

July 26, 2021

In the evolving voluntary benefits market, insurance carriers are facing new and preexisting challenges. Industry disruption because of the pandemic challenged sales for many carriers, while others experienced growth over the year.
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Claims Integration – A Growing “Must Have” for the Voluntary Benefits Market

July 19, 2021

Of the many group insurance industry challenges laid bare by the pandemic and resulting shelter-in-place orders, the need for an effortless digital customer experience remains paramount.
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Insights

Data-Driven Technology Can Propel Group Disability Insurance Differentiation

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With V3locity Managed Services, Group Insurers Can Meet Their Software Challenges

July 12, 2021

As an award-winning and market-leading platform, Vitech’s cloud-native V3locity solution is well-known in the group insurance industry as a transformative suite of complementary business, enterprise, and digital applications.
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Customer Experience: The Next Battleground for Group Insurance’s Competitive Advantage

July 6, 2021

Digital technology has revolutionized the way we work and live and has become a ubiquitous part of modern, everyday life…

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Analyst Reports

2021 Novarica Market Navigator Report: Life/Annuity/Benefits Policy Administration Systems

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White Papers

Making the Case for a New Cloud-Native Policy Administration System

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Pension Risk Transfer Growth Can Benefit From Integrated Digital Administration

June 28, 2021

As professionals who have worked in the insurance and retirement industries, we can attest that for today’s aging population, defined benefit pensions are a welcome source of financial security, especially for those about to retire, or have already retired. Insurers in the Pension Risk Transfer (PRT) market can offer the requisite guarantees, investment expertise, and risk management capabilities to the many boomers exiting the workplace who want to ensure that their pensions remain intact for the long term.
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The Insurance Industry’s Disparate Disruptors (and How Leaders Should Embrace Them)

June 21, 2021

As someone who’s been an active participant and observer in the insurance industry for well over 20 years, I can say that insurance has often been considered a conservative industry with a resistance to change.
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White Papers

The Advantages of V3locity Managed Services

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Change Management: The Softer Side of Software Implementations

June 7, 2021

As a rule, human beings are resistant to change. We know that once we are comfortable within a routine, it can be difficult to modify. In a large-scale system implementation, this isn’t any different.
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Blog

U.S. Pension Risk Transfer Peer Discussion: The Facts on the Ground

June 1, 2021

Following this past spring’s successful Voluntary Benefits Virtual Peer Discussion, insurance innovation nonprofit InnSure – in partnership with Vitech – hosted an inaugural Pension Risk Transfer (PRT) virtual discussion, with 17 senior representatives from some of the largest U.S. PRT providers discussing their perspectives on current market conditions and challenges.
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Brochure

V3locity ClaimsCenter

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Insights

Group Insurance Companies Can Improve Disability Claims Outcomes with Modern Technology

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Blog

With Core Modernization, Group Insurance Companies Can Only Benefit

May 24, 2021

As someone who has worked with group insurance companies for quite some time, it’s a relief to see that they’ve (so far) been able to withstand the coronavirus pandemic…

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Effortless Digital Customer Experience in the Time of COVID

May 17, 2021

As we now mark a year into the pandemic, a few disparate truths have become evident in greater society and in the global business community…

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Analyst Reports

The 2020 ISG Provider Lens™ Insurance BPO Platforms Report for the U.S.

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Insights

How to Increase Participant Engagement with V3locity CampaignCenter

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Blog

Blurred Lines: How to Spot Group Insurance Technology Pretenders

May 10, 2021

Over the last seven years of my career, I have been lucky to witness the evolution of group insurance technology across its entire life cycle…

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Blog

Data-Driven Technology Will Drive Group Disability Insurance Differentiation

May 3, 2021

As the continued rise of data-driven technology (cloud, advanced analytics, and microservices-based APIs) is enabling Group Disability Insurance…

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Insights

Group Insurance Companies Benefit from Core Modernization

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InnSure Voluntary Benefits Virtual Peer Discussion: The Insiders’ Review

April 26, 2021

As the saying goes, two heads are better than one. We had this expression in mind at the start of the insurance innovation nonprofit InnSure’s recent virtual discussion…

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Webinars

Attracting Millennials to Insurance and Retirement Products

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What Group Insurance Companies Should Consider When Selecting Administration Systems

April 19, 2021

It is remarkable how crises, such as the ongoing global pandemic, never fail to present the duality of disruption and opportunity…

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Insights

Group Insurers’ Best Practices for Choosing a Policy Administration System Partner

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Millennials: Not a Lost Generation for Insurance and Retirement Companies

April 12, 2021

It is interesting that Millennials, like the Baby Boomers and Gen-Xers before them, are having their day in the sun as the most desirable demographic. With their sheer numbers…

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How the World, and Group Benefit Providers, Will Overcome COVID

March 29, 2021

For group benefit providers and global society, technology will continue to be the best weapon against the ongoing coronavirus pandemic.

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Videos

Overview of the V3locity Suite

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Videos

Introduction to V3locity CoreAdmin & Digital

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Welcome to Vitech’s New Blog

March 23, 2021

Today, we are starting a new chapter in our communications with our new blog, which will feature the fresh insight and perspective of our Insurance, Pension, and Investment subject matter experts.

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Insights

An Effortless Digital Experience: A Service Imperative

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Insights

Getting a (Financial) Life: Attracting Millennials to Insurance and Retirement Products

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Insights

Group Benefits Providers Prepare for 2021

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Infographics

The Game of Insurance: Selling to Millennials

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Brochure

V3locity for PRT and Annuities

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Brochure

The V3locity Digital Engagement Suite

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Insights

Cloud Administration Solutions for Pension Funds: A Powerful Business Case

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White Papers

V3locity Takes Digital Engagement for Benefit Providers to the Next Level

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Infographics

A Postcard From Paradise in the Cloud

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Insights

Integrated Digital Administration Paves the Way for Institutional Annuities Growth

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Infographics

Baby Boomers Have Gone Digital so Pension Self-Service Should Too

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Analyst Reports

Novarica Market Navigator Report: Life/Health/Annuity Policy Administration Systems

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Analyst Reports

Celent: North American Group/Voluntary Administration Systems 2020

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Case Studies

Vitech’s Automated Testing Platform Accelerates Testing Times from Weeks to Hours for a Large U.S. City Agency Pension Fund

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Infographics

The Race to Win Business in the Group/Voluntary Market

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Insights

Public Cloud, Member Self-Service & Information Security Are Priorities for Pension Providers

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Insights

COVID-19 Puts Focus on Operational Resiliency and Cloud Usage

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Insights

College Recruiting Helps Fuel Vitech’s Growth Machine

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Insights

6 Key Trends Accelerating in the Group/Voluntary Benefits Insurance Market in the COVID-19 Era

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Insights

Greenfield Initiatives Can Help Jumpstart Growth, But Should Fit Long-Term Modernization Roadmaps

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White Papers

V3locity’s Cloud-Native Technology

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White Papers

Small Business: Big Growth Opportunity for Group/Voluntary Benefits Insurers

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