Blog
Our subject matter experts will keep you
up-to-date on the latest industry trends and provide
their thoughts and analysis on critical market events.
Featured Post
MICHAEL DIMARTINO
The digital transformation of group insurance billing, payment, and commission systems is revolutionizing the insurance industry...
ROBERT HOPPS
Cybersecurity is a topic that should never be far from the minds of group insurance professionals.
CHRISTA PUNTURIERI
In the ever-changing landscape of pension administration, understanding the needs and preferences of users is vital.
CHARLIE SIDOTI, INNSURE
As climate-related risks continue to escalate, insurance companies must embrace innovation and adapt to new realities.
TODD EYLER
The way to employees’, employers’, and insurers’ hearts may just be… voluntary benefits.
TODD EYLER
Group insurance companies are facing challenges in the digital age, especially with outdated integrations.
NANCY MORA, MBS
In a PAS implementation project, image transfers are a key component to ensure historical “proof” data doesn’t get lost.
CARL KATZ
Agile development and delivery practices have revolutionized the group insurance software industry...
BEN BINFORD
It’s in the news and lurking on your computer: the natural language processing tools revolution driven by AI technology is here.
JACOB EDDS
The future of workplace benefits was in full view at the latest Workplace Benefits Conference.
TODD EYLER
Ready to rev up your public pension fund administration? Discover the key factors for building a business case that can earn you a green light to success.
PAUL PANELLA
In today’s employee benefits market, cash balance plans are now growing faster than traditional 401k offerings.
JACOB EDDS
Love it or hate it, change is inevitable and so it goes with successful group insurance software implementations.
CHRISTA PUNTURIERI
Today’s U.S. retirement industry is big business. Retirement plan asset worth has increased to $34.9 trillion as of year-end 2021...
JACOB EDDS
Technology partnerships was the hot topic at the Enrollment Technology Strategy Seminar last week in Atlanta, GA...
PATRICK LYONS
Diving deep into data-driven technology enables group insurers to unlock intelligence buried in their systems and convert it into valuable customer insight.
VIRAJ SINGH
As pension members become more proficient in digital self-service, pension funds must adapt to meet their technology demands.
TODD EYLER
Pension funds should help to provide some stability in volatile capital markets and a potentially softening economy in 2023.
TODD EYLER
What speed bumps will group insurers face this year? Streamlined enrollment and new product offerings are just a few tactics that will keep them on the road to success.
VINCENT STANEC
“Life is a marathon, not a sprint.”
BARRY REDFERN
Today’s enterprises are awash in data, but many do not understand how to unlock the power of data through what we like to call the analytics advantage.
BARRY REDFERN
As techies who spend a lot of time working in the digital world, we love that in the real world, customers no longer request personalized digital experiences; they expect them...
CHRISTA PUNTURIERI & VARIA LVOVA
What would our digital world be like without big data?
MATHIEU BEAUCHESNE, GFT
Migrating policy data is a significant challenge in the group benefits space...
STEPHEN BRANDT
Private insurance will continue to shape the future of Canada’s health care system and reform efforts in the years ahead.
PATRICK LYONS
As someone who did not grow up with computers, I must admit that the world of digital marketing seemed a little sinister...
SELVAGANESH GOVINDAN & KESAVAN SENTHAMILSELVAN, MINDTREE
So much has been written about the systems transformation...
MITCH BAKER
As I started working within the U.S. public pension space, I couldn’t help but think back to those “Mission: Impossible” episodes and see some parallels...
TODD EYLER
What a difference a year makes! With travel and social distancing restrictions on the decline, attendance at this year’s InsureTech Connect...
ALICE RISCHERT
It’s staggering to think about how in today’s world, data surrounds our every move.
TODD EYLER
Being in the insurance business for over 20 years, I regularly field questions from students who ask about industry opportunities...
CHRISTA PUNTURIERI
Today’s U.S. retirement industry is big business. Retirement plan asset worth has increased to $34.9 trillion as of year-end 2021...
TODD EYLER
What does it mean to be a change agent? Is it the latest industry buzzword or is its meaning particularly significant for today’s greater business environment?
CHRIS AMARANTE
Program highlights from this year's VitechCONNECT Annual Summit.
CRAIG WEBER, COGNIZANT
Group insurers have a case of the blahs - at least that’s how their customers see it...
MATHIEU BEAUCHESNE, GFT
Throughout today’s insurance industry, new entrants are emerging to challenge established leaders by creating new forms of value and capturing market share in unexpected ways...
SELVAGANESH GOVINDAN & KESAVAN SENTHAMILSELVAN, MINDTREE
The pandemic was a watershed moment...
TODD EYLER
My friends and family would all agree that I’m a man of simple tastes...
CHRISTA PUNTURIERI
It may be hard to believe, but all the hype surrounding today’s different generations i.e. baby boomers, Generation X’ers, and millennials, is grounded in research of nearly a century ago...
STEPHEN BRANDT
I have to confess that I’ve been a wannabe disc jockey for most of my life...
TODD EYLER
The most famous quote from the movie Top Gun couldn’t be more appropriate for today’s group insurance industry...
MITCH BAKER
I’m certain everyone is familiar with the expression, “You can’t teach an old dog new tricks.”
TODD EYLER
There’s lots of folklore and superstitions out there about knocking three times...
MICHEL BISSON & AYAN PAL
With Agile and Agile maturity redefining what a successful transformation can be, insurers have used these tools to successfully add value...
BRIAN MCKINNEY
You know that a conference has been especially effective when you are eager to return to the office and implement all the strategies and key learnings that you have acquired.
MICHEL BISSON
When applied to solution upgrades, the QA approach helps to balance project development with vigorous testing, to embed quality throughout the project lifecycle.
CHRISTA PUNTURIERI
There’s good news for small employers looking to provide retirement services to their employees…
JACOB EDDS
As we reach the halfway point of 2022, the group insurance industry continues to evolve in response to the challenges of the ongoing pandemic, inflation concerns, and slowing growth.
CHRISTA PUNTURIERI
For public and private retirement systems to fulfill their obligations to plan members, they require modern communication solutions that are effective for the long term.
MATT SAYRE
With the five phases of project implementation, solution providers have a well-established framework to guide complex projects...
CHRISTA PUNTURIERI
Once an overlooked de-risking tool, pension risk transfer (PRT) buy-ins are an emerging innovation and have become increasingly popular with plan sponsors in recent years...
PHIL VAN SICKEL, CGI
Without question, platforms present distinct challenges to applying lean and agile approaches...
CHRISTA PUNTURIERI
One guiding principle among retirees and those approaching retirement is that they shift their assets into fixed income or other safer investments to protect them from market instability and loss of value...
TODD EYLER
Setting goals, and then achieving those goals, is a wonderful thing...
CHRISTA PUNTURIERI
People of a certain age will recognize the “three-legged stool” paradigm of how the post-WWII generation viewed retirement planning...
TODD EYLER
A silver lining of the pandemic for 2021’s life insurance policy administration system market was the acceleration of digital modernization efforts...
ALI KHEIROLOMOOM
Group insurers are now living in a data-driven world, where data and analytics are essential for improving overall business value.
CHRISTA PUNTURIERI
While the global business environment continued its slow post-Covid recovery in 2021, the pension risk transfer (PRT) market defied convention with a substantial post-Covid bounce...
MATHIEU BEAUCHESNE, GFT
The pressure is on Group Benefits insurers to modernise their ecosystems, to allow for greater product innovation and the higher level of service that plan members and groups are expecting in the current business climate...
TODD EYLER
As we pass the two-year mark since the start of the pandemic, we all want to believe that Covid is, or will soon be, in our collective rear-view mirror...
STEPHEN BRANDT
My Vitech colleagues and I are well aware of how challenging core modernization can be...
MICHEL BISSON
“Quality comes not from inspection, but from the improvement of the production process.”
ROBERT HOPPS
Modern PAS continue to evolve and building effective fraud detection and prevention protocols are significant advances to protect all constituents.
CHARLIE SIDOTI, INNSURE
It’s a cliché, but it’s also true; there are powerful forces that are disrupting business as usual, the pandemic the most obvious...
CHRISTA PUNTURIERI
Achieve powerful digital engagement to empower customers and maximize your success with personalization and omnichannel.
TODD EYLER
A next-generation technology foundation combined with omnichannel, data and analytics, and personalization can deliver the future-focused CX needed now and in the future.
SAMRAT BANERJEE, MINDTREE
Organizations need to look at a completely new set of parameters based on changing work dynamics to ensure they remain engaged and remodel employee benefit programs in the post-pandemic world.
TODD EYLER
For today’s group insurers, the pandemic provides an opportunity to demonstrate and promote the value of their services and offerings.
CHRIS AMARANTE
Now that 2021 is firmly in the rear-view mirror and 2022 is wide open to the horizon, Vitech has ambitious plans for the year ahead.
TODD EYLER
As we’ve now reached the end of 2021 in what seems like a heartbeat, I’ve taken a step back to reflect on these memorable past 12 months...
CHRISTA PUNTURIERI
With many vesting, accrual, and minimum participation rules as well as potential legislation to address future funding shortfalls, multiemployer pension plans need a modern and advanced system to support their inherent complexities.
ASHOK REDDY, CGI
Key insights to help you adapt your business capabilities for your insurance transformation journey and measure your progress along the way.
PATRICK LYONS
The group insurance industry continues to look for ways to improve its competitive positioning with a focus on replacing core systems for increased market agility, reduced operational expenses, and enhanced customer experiences...
CHRISTA PUNTURIERI
Whatever the industry, consumers have always appreciated the idea of personalization; the idea that something, whether a product or action, has been designed or produced to specifically meet their individual needs...
MATHIEU BEAUCHESNE, GFT
The Canadian group insurance market is growing steadily and continues to be dominated by a handful of players – the top three alone hold 65% of the market share...
It’s officially autumn in New England. The leaves have turned, there’s early morning frost on the window and it’s dark by 5:30 pm. For us, these signs represent the inevitability of change..
CHRISTA PUNTURIERI
Defined benefits plans have historically been an important way for workers in the U.S. to set aside money for long-term savings and retirement...
KIMM NASSER-FENN, LINEA
What does it take to get ready to run a marathon? Or to climb to the summit of Mt. Everest? What about implementing a new enterprise system that will likely change every part of how you do your work?
MICHEL BISSON
“Quality 360,” Vitech’s framework that establishes a quality-focused partnership with our clients at each step, facilitates successful and timely rollouts without sacrificing high-level results...
MARK GILBERT, MBS
We all know the feeling. The decision has been made, and the die is cast. Whether it is the thrill of deciding to buy a new car or moving into a new home, our attention in such life decisions...
PATRICK LYONS & TODD EYLER
This week’s blog comes to you just after our jaunt to sunny and most appreciatively warm Las Vegas, Nevada, where we attended the three-day InsureTech Connect conference (ITC Vegas)...
In group insurance, successful companies require consistent speed to market to get their products to the market quickly, to beat the competition and to get a jump on marketing...
TODD EYLER
Other than competing on price, new and innovative products that get to market early can command first-mover advantage...
STEPHEN BRANDT
My Vitech colleagues and I are well aware of how challenging core modernization can be...
CHRIS AMARANTE
Targeted campaign management combined with robust CRM capabilities can boost pension plan efficiency and performance...
CHRIS AMARANTE
I’m confident that most Americans don’t spend that much time thinking about U.S. public pension systems, even though at some point most will either help fund or rely on one for financial security when they retire...
CHRIS AMARANTE
The calendar turning from August to September signals the inevitable end of summer, and with it a return to a faster pace...
TODD EYLER
A good friend of mine from my undergraduate days describes himself on his social media accounts in a rather distinctive way: “Just an analog guy in a digital world.” ...
TODD EYLER
Long-time residents of corporate America like me are used to the annual group benefits enrollment process...
JACOB EDDS
We were recently reminiscing about the days when we were young, ambitious teenagers who had secured part-time jobs to learn about responsibility, build character, and of course, earn money...
TODD EYLER
As many of my friends and family know, there are two things I really love to do in my free time during the long days of summer...
TODD EYLER
In the evolving voluntary benefits market, insurance carriers are facing new and preexisting challenges...
TODD EYLER
As an award-winning and market-leading platform, Vitech’s cloud-native V3locity solution is well-known in the group insurance industry...
TODD EYLER
As an award-winning and market-leading platform, Vitech’s cloud-native V3locity solution is well-known in the group insurance industry...
PATRICK LYONS
Digital technology has revolutionized the way we work and live and has become a ubiquitous part of modern, everyday life...
CHRISTA PUNTURIERI
As professionals who have worked in the insurance and retirement industries, we can attest that for today’s aging population, defined benefit pensions...
CHARLIE SIDOTI, INNSURE
As someone who’s been an active participant and observer in the insurance industry for well over 20 years, I can say that insurance has often been considered a conservative industry with a resistance to change...
JACOB EDDS
As a rule, human beings are resistant to change. We know that once we are comfortable within a routine, it can be difficult to modify. In a large-scale system implementation, this isn’t any different.
Following this past spring’s successful Voluntary Benefits Virtual Peer Discussion, insurance innovation nonprofit InnSure...
TODD EYLER
As someone who has worked with group insurance companies for quite some time, it’s a relief to see that they’ve (so far) been able to withstand the coronavirus pandemic...
CHRIS AMARANTE
As we now mark a year into the pandemic, a few disparate truths have become evident in greater society and in the global business community...
CHRIS AMARANTE
Over the last seven years of my career, I have been lucky to witness the evolution of group insurance technology across its entire life cycle...
PATRICK LYONS
As the continued rise of data-driven technology (cloud, advanced analytics, and microservices-based APIs) is enabling Group Disability Insurance...
As the saying goes, two heads are better than one. We had this expression in mind at the start of the insurance innovation nonprofit InnSure’s recent virtual discussion...
TODD EYLER
It is remarkable how crises, such as the ongoing global pandemic, never fail to present the duality of disruption and opportunity...
CHRIS AMARANTE
It is interesting that Millennials, like the Baby Boomers and Gen-Xers before them, are having their day in the sun as the most desirable demographic. With their sheer numbers...
TODD EYLER
For group benefit providers and global society, technology will continue to be the best weapon against the ongoing coronavirus pandemic.
CHRIS AMARANTE
Today, we are starting a new chapter in our communications with our new blog, which will feature the fresh insight and perspective of our Insurance, Pension, and Investment subject matter experts.
